My Account -> Help

mozone Help Topics for Singtel-Optus customers

1 What is mozone?
2 mozone for parents
3 mozone for business
4 Quick start guide to mozone
5 What are the profile settings?
6 What handsets are supported?
7 How do I install mozone
8 Problems installing mozone?
9 How do I uninstall mozone?
10 How do I re-install mozone?
11 How do I stop my mozone subscription?
12 How does mozone work?
13 What is my mozone password?
14 I have forgotten my password
15 How do I change my password?
16 Why do I need to provide my email address?
17 How do I setup and change my email address?
18 How do I request a re-classification of a website?
19 How do I pay for mozone?
20 How much will I be charged?
21 mozone's Terms and Conditions
22 What is the ACMA Government Blocking list?
23 Enabling and Disabling mozone
24 View and Change settings from the handset
25 Other mozone features
26 mozone Troubleshooting
27 Content Category definitions
28 Why am I being charged for incoming Premium SMS that have been blocked by mozone?
29 I have lost my phone or SIM. What should I do?

Contact us